Privacy policy

Effective Date: [08/07/2025]

Zoomer Health we values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://zoomerhealth.co (the “Site”) or interact with us in any way.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)
  • Health-related preferences (only if voluntarily provided)

b. Information Automatically Collected

  • IP address
  • Device type and browser
  • Pages viewed, time spent on site
  • Referral source
  • Cookies and tracking technologies (via tools like Google Analytics and Meta Pixel)

2. How We Use Your Information

We use your data to:

  • Fulfill your orders and process payments
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website, services, and product offerings
  • Send promotional emails (only with your consent)
  • Detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties for legitimate purposes, including:

  1. Payment gateways (Razorpay)
  2. Shipping partners (Delhivery)
  3. Marketing services (analytics providers)

4. Cookies and Tracking

Our website uses cookies to:

  1. Enhance your shopping experience
  2. Remember your login and cart details
  3. Provide targeted ads through platforms like Facebook and Google

You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your jurisdiction (EU, UK, California, etc.), you may have the right to:

  1. Access the personal data we hold
  2. Request correction or deletion of your data
  3. Object to certain types of data processing
  4. Opt out of marketing communications at any time

To exercise these rights, please email us at contact@zoomerhealth.co

6. Data Security

We follow industry best practices to protect your data, including SSL encryption, secure payment gateways, and limited access to personal information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Effective Date" at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

📧 Email: contact@zoomerhealth.co
🌐 Website: https://zoomerhealth.co